Reviews

Star Rating:

***** Hassle Free Lock & Key is rated 5.0 out of 5 stars, based on 48 reviews!

  • *****

    Hassle Free Lock and Key is a Fantastic Company!!! They responded quickly, when I was experiencing issues with my electronic key for my car. It took the technician less than 5 minutes to fix the problem. The locksmith courteous, fast and polite. Most importantly inexpensive for the quality of work rendered. Thank you, I greatly appreciate your help.

  • *****

    The service was amazing!!! I dropped in, having issues getting a lock to function correctly on my work truck. It was fixed and working better than ever in about 10 minutes. This locksmith was a great find. Fast, inexpensive, polite, and most importantly, quality work. Thank you so much!!!

  • *****

    I have personally used Laura and her team. They're friendly, insured, and licensed! They really do know their stuff. From car keys to working on safes, there isn't anything they can't do. I used them for one of my commercial clients that needed help. They rekeyed the locks, cleaned up after themselves and the price was very reasonable. Would use again for sure.

  • *****

    My aunt and uncle owns this business and I know they run it better than anyone I have known :)

  • *****

    Great prices, great service, and military discounts for those of us who served, I had two keys made and a remote programmed for much cheaper than anywhere else I tried.

  • *****

    There is no question that they have the best service at the best price in town. I have a difficult front door key that no one else can copy and they are the ONLY ones with a big enough selection to make my unique key. Also I was trying to get a backup for my Ford Focus which from the dealer would cost around $300 from the dealer however it was only $50 for the remote and $60 for the key. The women how helped was also very friendly. No question I would recommend this place to anyone with both special keys or everyday items that value good service and low prices.

  • *****

    They are professionals in every aspect of the term in home, auto and commercial

  • *****

    Shout out to Jason!!! Thank you so much for helping me out with my parents car door tonight! You new exactly what I was talking about right away very impressive. You were great!! We will have a good night's sleep because the car doors closed and locked. If im ever in a bind again with locks ill be sure to call Hassle Free Lock & Key! Thank you very much Jason and God bless you. ????

  • *****

    They helped me out of a tough spot and didnt overcharge me! Thanks so much Laura

  • *****

    Thank you Laura millorn for repairing my ignition so quickly and for rescuing me the day before at the VA hospital. Awesome job very promt very professional I would recommend Hassle free lock and key to anyone

  • *****

    They were able to make a key for my daughters apartment when we removed one of the outside locks from the door and took it in. It was fortunate that the same key opens all of the locks. They were very fast and professional.

  • *****

    Best locksmith around ALOA certified very knowledgeable highly recommend.

  • *****

    Very professional and fast work. Extremely helpful and definitely know what they are doing would definitely recommend

  • *****

    Rick is the BEST Locksmith in Texas

  • *****

    Like most people I try to shop online and save a few dollars but it backfired and Hassle Free Lock and Key to the rescue. I thought I could save some money by buying the remote for my vehicle online (mine is the kind that is the key and remote all in one) and since it had to be programmed to my car I took it to the shop to have it done. Long story short the one I bought for such a great price was a piece of crap, was not even made properly (I was shown the difference between my online on and their factory original one) though they looked the same on the outside they looked nothing alike on the inside. I purchased a new one from them and was able to buy a case for my broken one from them for a reasonable price. I knew this company was in the NE but until I locked myself out of my car I hadn't had to use their services. They were quick to respond and reasonably priced, I highly recommend them for your locksmith needs.

  • *****

    Nothing like locking yourself out of your car at work at 2am in the morning but thanks to Hassle Free coming to my rescue quickly I was on my way home in no time. I have also used them for notaries at their shop as well as mobile notary when a family member was in the hospital and needed a notary. I have used them to rekey my locks on my house, I love that they go the extra step and lube and clean the dirt that finds its way into the locks. I have had computerized keys made for my vehicle as well as have them change the battery my remote uses and always get my house keys or other keys I need made there. While at the shop which is pretty much a full service key shop I have found some off the wall items I needed and when I needed a key that no one else had they were willing to order for me. Not only are they a professional key shop they are friendly and funny.

  • *****

    Very satisfied with the service. Will always call them! Got a key made for my suv.

  • *****

    Great customer service. The lady at the counter was very kind and helpful. Welcomed us to a new city and even offered recommendations on where to eat!

  • *****

    Amazing work, no issues and very knowledgeable! My issues seemed very hard and yet the guys had the job done within 30 minutes! I highly recommend this service!

  • *****

    Great place help you out with any of your key needs.

  • *****

    A great experience overall. The staff is very knowledgeable, experienced and friendly.

  • *****

    First time here at this establishment, which I found to have outstanding service. Both proprietors, by the names of Laura & Rick are both very friendly and approachable. I am embarrassed to say that Rick fixed my door lock just by spraying a lubricant in it. I ended up purchasing a spare key and he also recommended another establishment to focus on another issue with my door. Highly recommend this business!

  • *****

    Great service and friendly staff.

  • *****

    I have been using the services of Hassel Free for over a decade. I utilize their services for both my personal and government requirements. They are very professional and their reaction time has always been within a reasonable time. I have even called for assistance during non business hours and Rick help me out when I was in a pinch at WSMR and Ft. Bliss Great team over there I recommend without hesitation.

  • *****

    Laura M. , Aug 6 2014 5:33PM Hassle Free Lock & Key

  • *****

    I went to the the little house where they make keys and they quoted me 150.00 for a job. Went to Hassel Feee and got the BEST professional, friendly service. And my bill was 30.00!

  • *****

    Super fast awesome service sweet lady I've met!!

  • *****

    I was in a panic. My father passed away and lived far away. While I was gone neighbors said someone was trying to get in the house. Laura of Hassle Free lock & key immediately sent someone out to change the locks. I sent her all needed paperwork to make sure she knew I was the Executor of the Estate. Their response was fantastic and responded instantly to my request. If you need the best Locksmith in El Paso and the most honest...Use Hassle Free Lock & Key ! Thanks Laura and Staff*

  • *****

    They are great they got there fast and. The lady was fast gave me some helpful information and her husband is a lucky guy

  • *****

    Honestly these people are amazing!!! Affordable,honest and reliable really recommend to everyone.:)

  • *****

    Had a wonderful experience on Feb 6, 2016. Efficient, courteous, and professional. Highly recommend small to large industrial contracts. These folks know what they are doing. Truly "Hassle Free". Thanks to those who are naturally professional.

  • *****

    Called, Richard was at our home within 30 minutes, re-keyed all the doors--excellent work. Very kind and professional, reasonable price. Highly recommend, excellent service

  • *****

    Fast work. Keys worked great. Lady in the back very friendly, but, the guy in the front could use some customer service skills.

  • *****

    I went to program my remote to my 2007 gmc canyon great friendly customer service and they are fast. Highly recommend to anyone they have everything and will make any type of key.

  • *****

    Fast friendly service. They went above and beyond to help me out. I highly recommend!!!

  • *****

    I was leaving my house to go to the store and as I locked the garage door and put my daughter in her carseat... I realized I didnt have my keys! They were on the tv stand in my living room! I didn't know what to do... I googled Locksmith El Paso and Hassle Free Lock and Key came up and it only had one review... that it was the best in NE. I 100% completely agree! I called and the woman I spoke with said it would be 20-25 minutes. The locksmith got to my house in about 20! He said it would have been sooner, but he got rear ended on the way over! Definitely would recommend to anyone! Prompt, Friendly, Not too Expensive. I paid less than $40! COMPLETELY WORTH IT!

  • *****

    I purchased a replacement key from Mazda Motors and the key unlocks the doors only but won't unlock the lock cylinder to start my truck. After some good advice from Laura, we called Mazda to get the key code and she found out that the replacement key was not cut properly. My key that she cut for us worked great! Thank You Laura and Staff for easing the Stress on my Wife! YOU GUYS ARE GREAT :)

  • *****

    I was leaving my house to go to the store and as I locked the garage door and put my daughter in her carseat... I realized I didnt have my keys! They were on the tv stand in my living room! I didn't know what to do... I googled Locksmith El Paso and Hassle Free Lock and Key came up and it only had one review... that it was the best in NE. I 100% completely agree! I called and the woman I spoke with said it would be 20-25 minutes. The locksmith got to my house in about 20! He said it would have been sooner, but he got rear ended on the way over! Definitely would recommend to anyone! Prompt, Friendly, Not too Expensive. I paid less than $40! COMPLETELY WORTH IT!

  • *****

    THE BEST IN THE NE, HANDS DOWN!

  • *****

    I brought in my broken padlock, Rick was able to give me a brand new pad lock upgraded, at a very good price rather than ordering one online. He also rekeyed it for free.

  • *****

    I was leaving my house to go to the store and as I locked the garage door and put my daughter in her carseat... I realized I didnt have my keys! They were on the tv stand in my living room! I didn't know what to do... I googled Locksmith El Paso and Hassle Free Lock and Key came up and it only had one review... that it was the best in NE. I 100% completely agree! I called and the woman I spoke with said it would be 20-25 minutes. The locksmith got to my house in about 20! He said it would have been sooner, but he got rear ended on the way over! Definitely would recommend to anyone! Prompt, Friendly, Not too Expensive. I paid less than $40! COMPLETELY WORTH IT! • • • I was leaving my house to go to the store and as I locked the garage door and put my daughter in her carseat... I realized I didnt have my keys! They were on the tv stand in my living room! I didn't know what to do... I googled Locksmith El Paso and Hassle Free Lock and Key came up and it only had one review... that it was the best in NE. I 100% completely agree! I called and the woman I spoke with said it would be 20-25 minutes. The locksmith got to my house in about 20! He said it would have been sooner, but he got rear ended on the way over! Definitely would recommend to anyone! Prompt, Friendly, Not too Expensive. I paid less than $40! COMPLETELY WORTH IT! • • •

  • *****

    Totally professional and knowledgeable!!! Would highly recommend this business for any type of keys/locks/remotes! Great customer service....100% satisfied with their service!

  • *****

    Awesome place!!!! the best customer service and locksmith in town

  • *****

    5 star

  • *****

      5.0 out 5 stars
    " Rick is the BEST Locksmith in Texas " Laura M. , Aug 6 2014 5:33PM Hassle Free Lock & Key

  • *****

    Convenient to find and they had all kinds of interesting things to look at while your keys are being made.  Employees are friendly and knowledgeable.

  • *****

    Lost the keys to my rv while out in el paso. Richard showed up within 30 minutes(on super bowl sunday during the game) and had us back in our rv in five minutes. Super nice guy and very courteous and prompt. .........but hopefully I don't ever have to call him again lol.

  • *****

    We strive to stay Educated in our field.

Reviews

Star Rating: